The Strategic Customer Success Account Manager at Spring Health builds and manages relationships with the company’s largest customers to ensure satisfaction, retention, and growth. This role oversees the full customer lifecycle, aligning Spring’s solutions with customer goals to drive engagement and revenue. Success is measured by accurate forecasting, achieving revenue targets, and fostering strong relationships.
Drive ARR growth from new business and expansion of existing customers through complex sales cycles including technical discovery and evaluations, presentations, financial and legal negotiations, and on-site customer meetings when necessary. Support Camunda’s strategic accounts and provide account leadership across pre- and post-sales. Develop, update, execute and coordinate execution on strategic account plans.
Maintain induction programs for new partners, ensuring that all internal processes and procedures are understood and completed. Ensure partner SLA’s are met. Provides regular two-way communication between the partner and organization, to provide strong team representation and set proper Company's governance and expectations.
Expand and nurture strategic partnerships within a portfolio of high-value institutional accounts, driving growth by building and strengthening relationships, leading data-driven account strategies, and delivering tailored solutions to meet evolving customer needs in a consultative sales role.
Motive is seeking a Director of SMB Expansion Sales & Account Management to drive growth across our existing small and medium-sized customer base through outbound sales, while also reducing churn among escalated accounts at risk of cancellation or contraction. This senior leadership role will drive strategy and execution to boost customer engagement, increase upsell and cross-sell, and retain high-risk accounts.
The Director of Legal Account Management will be a key member of our Commercial Team, focused on growing and expanding relationships with our Am Law 200 legal clients across the Midwest and West Coast regions. Responsibilities include strengthening relationships with law firms, managing renewal cycles, and collaborating with customer success and product teams.
As an Account Manager, you are accountable for achieving revenue, profit, and market share growth objectives for your target account list by demonstrating the high- performing sales behaviors. You serve as the key contact with clients to renew, develop, and establish productive relationships with decision-makers, influencing clients by using selling skills to discover and diagnose their needs and deliver solutions.
Prospect and close net new and existing business across our target markets. Act as the primary point of contact for business and high-value customer accounts. Work in collaboration with the support team to resolve customer issues that may arise. You will maintain regular and meaningful contact with the accounts, including brief followups, feature updates, and meetings.
As an Account Executive, Partnerships, you will be a key contributor to the growth of our partnerships channel, building and nurturing relationships with strategic partners. You will serve as their main point of contact, ensuring they experience the full value of collaborating with WW by understanding partner objectives, effectively communicating how WW can support them, and working closely with internal teams to deliver positive outcomes and drive partner engagement.
The position is limited to 18 months. You will be responsible for the acquisition of new platform partners and for the support and advice of existing partners. You will analyze the cooperation with partners, develop recommendations and monitor the processes and partner requirements according to the contractual agreement.